The successful business operation and reputation of CareOnDemand is built upon the principles of fair dealing and ethical conduct by all employees. Our reputation for integrity and excellence requires adherence to all applicable laws, regulations, and the highest standards of conduct and personal integrity. The continued success of CareOnDemand is dependent upon maintaining our customers' trust, and we are fully committed to preserving that trust.

 

Compliance with Laws and Regulations

 

CareOnDemand is committed to full compliance with all relevant laws and regulations in Canada, including the Province of Ontario.

• Legal and Ethical Conduct: Employees, officers, and directors must conduct all business activities in line with the letter, spirit, and intent of all applicable laws and regulations.

• Fair Dealing: All interactions with clients, partners, and colleagues must be handled with fairness, honesty, and integrity.

 

Professionalism and Integrity

 

Employees are expected to uphold the following principles:

• High Standards of Conduct: Employees should demonstrate professionalism in all their actions, respecting the dignity and rights of all clients, colleagues, and business partners.

• Preserving Trust: The trust of our customers is essential, and CareOnDemand is dedicated to maintaining that trust through ethical and transparent actions.

 

Ethical Decision-Making

 

If employees encounter situations where the appropriate course of action is unclear:

 

• Consultation: Employees should consult with management to discuss the situation openly and seek advice on how to proceed in an ethical manner.

• Guidance and Support: Management will offer guidance to ensure that employees are able to make decisions aligned with ethical standards and company policies.

 

Consequences for Unethical Conduct

 

Failure to adhere to this Ethical Conduct Policy may result in:

• Disciplinary Actions: This could range from verbal or written warnings to suspension or termination of employment, depending on the severity of the violation.

• Termination: Serious violations of ethical standards, illegal actions, or dishonest conduct will lead to termination.

 

Reporting and Support

 

CareOnDemand encourages employees to report any suspected unethical or illegal behavior. Employees should feel confident in seeking advice or raising concerns about any business practices that may violate ethical standards.